Privacy Policy
MK Event Management Pty Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, and service users. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act No. 4 of 2013 (“POPIA”) of the Republic of South Africa.
1. INFORMATION WE COLLECT
We may collect and process the following categories of personal information:
1.1 Identification Information – Full names, ID numbers, nationality.
1.2 Contact Information – Email addresses, phone numbers, physical addresses.
1.3 Event Information – Event type, date, venue, guest count, décor preferences.
1.4 Health and Dietary Information – Only where relevant to event requirements (e.g., allergies, special diets).
1.5 Payment Information – Billing address, payment method, proof of payment.
1.6 Media and Photographs – Images/videos taken at your event, including décor and styling.
1.7 Website Usage Information – IP address, browser type, time of access, pages viewed (via cookies).
2. PURPOSES OF COLLECTION
We collect and process personal information for the following purposes:
2.1 To plan, coordinate, and manage events in accordance with your selected service package.
2.2 To communicate with you regarding your event, service queries, and updates.
2.3 To process payments and issue invoices.
2.4 To recommend and liaise with service providers on your behalf.
2.5 To improve and personalise your user experience on our website.
2.6 For marketing and promotional purposes, including portfolio and social media usage.
2.7 To comply with legal obligations and regulatory requirements.
3. LEGAL BASIS FOR PROCESSING
We process personal information based on the following lawful bases:
3.1 Consent – for marketing, photography/media use, and optional services.
3.2 Contractual necessity – to perform the services you have booked.
3.3 Legitimate interests – to maintain service standards, develop our business, and handle disputes.
3.4 Legal obligation – where required by tax, employment, or other applicable law.
4. INFORMATION SHARING
We may share your information with the following parties:
4.1 Service Providers and Vendors – including but not limited to florists, photographers, caterers, and venues, for the fulfilment of your event.
4.2 Third-Party Platforms – for email communication, document storage, and scheduling.
4.3 Legal Authorities – where required by law, court order, or to protect our legal interests.
Note: While we aim to work with reputable vendors, we are not responsible for the privacy practices of other service providers.
5. STORAGE AND SECURITY
5.1 All personal information is stored securely and access is restricted to authorised personnel only.
5.2 We implement reasonable technical and organisational safeguards to protect data against loss, misuse, unauthorised access, alteration, and destruction.
5.3 Data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. CROSS-BORDER DATA TRANSFER
If your data is processed or stored outside South Africa (e.g., via cloud storage services), we will ensure that the receiving country offers adequate protection or appropriate safeguards are in place.
7. YOUR RIGHTS UNDER POPIA
You have the right to:
7.1 Access and request a copy of your personal information.
7.2 Request correction or deletion of your data.
7.3 Object to or restrict certain types of processing.
7.4 Withdraw consent where consent is the legal basis.
7.5 Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, please email us at info@mkeventsa.com.
8. COOKIE USE
Our website uses cookies to track user activity and enhance your browsing experience. Cookies help us understand usage patterns and improve functionality.
You may disable cookies in your browser settings. However, this may affect your ability to use certain website features.
9. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on our website.
10. CONTACT US
For any privacy-related queries, concerns, or complaints, please contact:
MK Event Management
Email: info@mkeventsa.com
Website: www.mkeventsa.com
By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.
